Equipment Defect Reporting

Report defective campus equipment

Sign in with your official BEC details to report damaged or malfunctioning equipment. You will receive a ticket reference by email and can follow your report through to its repair.

A few things to know

Who may report. Any Batangas Eastern Colleges student, faculty, or staff member with an official @bec.edu.ph email account may file a report.
What to prepare. Identify the equipment, where it is located, and a short description of the problem. Adding a photo helps the technicians assess it faster.
What happens after you submit. The PMO reviews your report, assigns a technician, and carries out the repair. You are updated by email at every key stage and can track the status online at any time.
How your information is used. Your details are used only to process and deliver your report, kept confidential in line with the Data Privacy Act of 2012 (RA 10173).

Full Name *

If Batangas Eastern Colleges holds a name for your account, your report will carry that official name.

Email Address *

Use your official BEC account (@bec.edu.ph). Your ticket confirmation will be sent here.

What we collect: Your full name, your official @bec.edu.ph email address, your department or course, an optional contact number, and the details and photos you attach to a report.
Why we collect it: To identify the reporter, verify the report against the official BEC directory, assign a technician, send you status updates and your ticket number, and keep the Property Management Office's maintenance records.
Who can see it: Only PMO staff and the technician assigned to your report. Your details are never shared outside the institution, sold, or used for advertising. Public report listings show the equipment and status only — never your name or email.
How long we keep it: Reports are retained as part of the school's equipment maintenance history. You may ask the PMO to correct your details at any time.
Your rights: Under RA 10173 you may access, correct, or object to the processing of your personal information, and withdraw consent. To do so, contact the Property Management Office.

Track existing report View all reports

Safety first. For urgent hazards that put people at risk — live electrical faults, fire, gas, or water leaks — contact the PMO or campus security in person or by phone immediately. Use this portal for non-emergency equipment concerns.

Confidential Official @bec.edu.ph only Tracked end-to-end